Logging a New Quick Request

Overview:

Quick Requests  are service request templates with pre-defined settings.  Quick requests templates can be used for commonly used request types and allow you to input workflow settings for quicker handling of requests.

 

 

 

 

1. Ribbon Toolbar:

 

 

Insert

 

 

 

 

Automatic Email Update

 

 

 

 

For more information please see Automatic Email Updates.

 

Communication

 

 

 

 

Recurrence

 

 

 

Properties

 

 

 

 

History

 

 

 

 

Search

 

 

 

 

2. General Information:

 

 

 

 

 

 

 

 

3. Importance:

      

             

                                           

 

 

 

4. Scheduling:

    

     

                                                    

 

 

 

5. Current Location:

         

                            

 

 

 

 

 

6. Asset/Discovered Item:

                 

                                         

                                                                                                                                               

 

 

7. Memo:

 

    

                                                                                                                                               

 

 

 

 

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See Also:

Quick Request Template Designer

Manage Existing Quick Request Templates

Adding a New Service Request

Adding a New Project

Adding a New Purchase Request