Adding a New Service Request

Overview:

This function allows you to add new service requests manually into the HelpSTAR System via the new request form (shown below).

 

 

 

 

 

1. Ribbon Toolbar

 

 

 

 

Automatic Email Update

 

 

 

 

For more information please see Automatic Email Updates.

 

 

Communication

 

 

 

 

Recurrence

 

 

 

 

Properties

 

 

 

 

 

History

 

 

 

 

Search

 

 

 

2. General Information:

 

 

 

 

 

 

 

3. Importance:

 

 

 

 

 

4. Scheduling:

 

 

 

 

 

 

5. Current Location:

 

 

 

 

 

 

 

 

 

6. Asset/Discovered Item:

 

 

 

 

7. Memo:

 

 

 

 

 

 

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See Also:

Adding a New Project

Adding a New Purchase Request

How HelpSTAR Works

Dispatch

Role Based Access Control

In Service