Purchase Requests Awaiting Approval

Overview:

This section allows you to view all Purchase Requests that require approval. Also, you have the option to update, approve or decline any of the listed Purchase Requests. Users are required to have the ’Purchase Approval’ privilege in order to revise Purchase Requests.

1. Ribbon Toolbar:

Approve View Tab

Preview Pane:

This section allows you to select how you would like to view the Request Approval List and the Request Approval Detail. You can select from the following:

Below: View the Request Approval Detail below the Request Approval List
Right: View the Request Approval Detail in a panel to the right-hand side of the Request Approval List.
Grid Only: View only the Request Approval List.

Default Settings:

Set Current View as Default: Make a customized view the default view for the Purchase Request Approval window.
Restore System Defaults: Set the default view to the original system view.

Approval

Approve/Decline:

Approve All Line Items: Approve the highlighted request in the "Purchase Request Listing” section.
Partially Approve: Approve only some of the requested items.

When you select Partially Approve, the following screen will appear:

In this screen, users with the Approve privilege will be able to specify the actual quantity they would like ordered. This is specified in the "Approved QTY” field of this screen.

Decline All: Decline the highlighted request in the "Purchase Request Listing” section.

Request Tab

Insert

Memo: Insert a memo into a request.

Attach File: Add an attachment.

Change Property

Title: Modify the title of a request.

Requester: Change the user requesting service.

Request Type: Select a different request type if other types have been created using User Defined Fields.

Approve/Decline: This feature gives you three options:

Approve All Line Items: Approve the highlighted request in the "Purchase Request Listing” section.
Partially Approve: Approve only some of the requested items.
Decline All: Decline the highlighted request in the "Purchase Request Listing” section.

Move To

Queue Folder: Forward this request to a Queue folder.

My Service: Move this request to your In Service folder.

Another Rep’s Service: Move this request to another Support Rep’s In Service Folder.

Dispatch: Move this request to In Dispatch.

Close: Close the request in view.

Schedule

Begin Work: Specify when this request should be addressed.

Due By: Set a Due Date for this request.

Reminder: Set a reminder for a future date or time. For more information please see Reminders.

Set Importance

Urgency: View the urgency of a request as set by the requester.

Priority: Set the internal priority of this request.

Edit Memo

Edit Memo: Edit text, time code information or time worked for existing memos in this request. For more information, please see Edit Memos.

Automatic Email Update

Updates: Turn email updates on or off for this request.

To: Select the recipients of the email update.

Content: Specify whether to send the request history or the current memo of the request.

For more information please see Automatic Email Update.

Communication

Send Email: Send an email from the request .

Quick Message: Send a message as part of a thread from the request. For more information please see Quick Messages.

2. Request Approval Listing:

This section allows you to view all Purchase Requests that require approval.

3. Purchase Request Detail:

This section allows you to view/edit details regarding the Purchase Request, as well as specify the ’Approved Qty’ field.

Approving/Declining Purchase Requests:

To approve a request, select a specific Purchase Request, and make any required changes to the Purchase Request. Enter an approved quantity and then press the ’Accept entire request’ button.

To decline, select a specific Purchase Requests and then press the ’Decline entire request’ button.

See Also:

Adding a New Purchase Request

Declined Purchase Requests

Ordered Purchase Requests

Purchase Order Options