Re-Activate an Asset

Overview:

This section allows you to delete or Re-Activate an asset that has been de-activated.

1. Ribbon Toolbar:

Manage

• Delete:  Delete an Asset.  Note:  This will permanently delete the Asset from the HelpSTAR system.

• Print:  Print the Asset Listing/Search Result Listing

Properties

• Asset Properties:  View Asset Properties (i.e. asset name, vendor, cost, etc.).

History

• Asset History: View a history of requests submitted (which were associated with the selected asset) during the date range that you specify.

2. Define Criteria:

Define search criteria to obtain a listing of assets which you wish to find.  Search by Name, Type, Vendor, etc.

3. Asset Listing/Search Result Listing:

When this window is first opened, a list will be populated with all assets that are currently de-activated in HelpSTAR.  However, you can enter in search criteria to narrow down the listing to assets you wish to view.  Each asset listed will display the Asset Name, Serial Number (if entered), Asset Type (if entered), Allocation Type, Allocation Name, Tag, and Acquisition Date.  At the bottom left hand corner, a count of how many assets have been listed is displayed.

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See Also:

Re-Activate a Company

Re-Activate a Product

Re-Activate an Organizational Unit

Re-Activate a User

Re-Activate a Category

Re-Activate a Queue Folder

Asset Properties

Asset Explorer

Adding a New Asset

Manage Existing Assets