Re-Activate a Company

Overview:

This section allows you to delete or re-activate a company that has been de-activated.

1. Ribbon Toolbar:

Manage:

• Delete:  Delete a Company.  Note: This will permanently delete the Company from the HelpSTAR system.

• Print:  Print the Company Listing/Search Result Listing.

Properties:

• Company Properties:  View Company Properties (i.e. Name, phone number, Address, etc.).

History:

• Company: View the Company's Request History or the Company's Contact History.

 Manage Search

• Set Current Search Filter as Default: By default, name is the selected filter used to search for a HelpSTAR object.  By selecting this option, you can choose another filter as your default for future searches.

• Restore Default Search Filter: Set the search filter to the system default (name).

• Customize Search Display Properties: Select the company properties to be viewed when performing a search.

• Restore System Search Display Properties: Set the company properties to the system default.

2. Define Criteria:

Define search criteria to obtain a listing of companies which you wish to find.  Search by Name, Telephone, Address, etc.

3. Company Listing/Search Result Listing:

When this window is first opened, a list will be populated with all companies that are currently de-activated in HelpSTAR.  However, you can enter in search criteria to narrow down the listing to companies you wish to view.  Each company listed will display the name, telephone (if entered), and fax number (if entered).  At the bottom left hand corner, a count of how many companies have been listed is displayed.

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See Also:

Re-Activate a User

Re-Activate a Product

Re-Activate an Organizational Unit

Re-Activate an Asset

Re-Activate a Category

Re-Activate a Queue Folder

Company Properties

Company Request History

Company Contact History