Viewing Request Details via the HelpSTAR SharePoint Portal

 

Any open requests that an End User has logged will appear in the Open Requests option on the SharePoint Home Page

To update or view a request, perform the following:

1. Highlight and click on a request listed in Open Requests.

2. Once selected, the Request Details of this request will open.

3.  

    

4. To update this request,  click on the update option.

5. Once this request opens in Update mode, you can insert a memo to this request.  To close this request, check  the close checkbox.

6. 

   Once you have updated this request, click on the icon. 

        A prompt will appear once you have successfully updated your request:

        

        Click on OK to return the SharePoint Portal Home Page.

 

See Also:

Sharepoint View Request History 

Sharepoint Submit a New Service Request 

Sharepoint Open Request 

Sharepoint Knowledge Base Search 

Sharepoint Knowledge Base 

Sharepoint Audit Current Workstation 

Sharepoint Announcements 

Sharepoint Alerts and Messages 

Sharepoint New Purchase Request