Viewing Open Requests via the HelpSTAR SharePoint Portal

 

Overview:

 

Any open requests that an End User has logged will appear in the Open Requests option on the SharePoint Home Page:

 

 

To update a request, perform the following:

1. Highlight and click on a request listed in Open Requests.

2. Once selected, the Request Details of this request will open.

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4. To update this request,  click on theicon in the top right hand corner of Request Details.

5. Once this request opens in Update mode, you can insert a memo to this request.  To close this request, check  the checkbox.

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See Also:

Sharepoint View Request History 

Sharepoint Submit a New Service Request 

Sharepoint Audit Current Workstation 

Sharepoint Knowledge Base 

Sharepoint Knowledge Base Search 

Sharepoint Announcements

Sharepoint Alerts and Messages 

Sharepoint New Purchase Request 

Sharepoint Request Detail