Re-Activate a User

Overview:

 

This section allows you to delete or re-activate a user that has been de-activated.

 

 

 

 

 

1. Ribbon Toolbar:

 

Manage

 

 

 

 

 

 

Properties

 

 

 

 

Users

 

 

 

 Manage Search

 

 

 

2. Define Criteria:

 

Define search criteria to obtain a listing of users which you wish to find.  Search by Name, Telephone, Organizational Unit, Location, etc.

 

 

 

3. User Listing/Search Result Listing:

 

When this window is first opened, a list will be populated with all users that currently are de-activated in HelpSTAR.  However, you can enter in search criteria to narrow down the listing to users you wish to view.  Each user listed will display the name, telephone (if entered), extension (if entered), and fax number (if entered).  At the bottom left hand corner, a count of how many companies have been listed is displayed.

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See Also:

Re-Activate a Company

Re-Activate a Product

Re-Activate an Organizational Unit

Re-Activate an Asset

Re-Activate a Category

Re-Activate a Queue Folder

Adding a New User

Manage Existing Users

User Properties