Client Audit Add-In

Overview

 

The Client Audit Add-in option has been added to improve HelpSTAR’s ability to collect information about the workstations on your network.  This service is installed locally on the machine and allows audited information to be collected directly on the local machine.  Information collected on the machine is then transferred directly to the HelpSTAR database, eliminating the need for the HelpSTAR server to obtain this information.  The add-in service allows a machine to be audited not on the network and communicates directly with the HelpSTAR database.

 

 

Installation:

To install the Client Audit Add-in option, perform the following:

 

  1. On the machine in which the Client Audit Add-in service will  be installed, navigate to the following location on the HelpSTAR Deployment server:

    \HelpSTAR\HLPSTRCS\Install\

 

  1. Launch the file hsauditclientcs.exe.  Click Next when prompted.

 

01 - Audit Client Installer.png

  1. Specify the location in which the Client Audit Add-in files will reside.  A default location will be specified (C:\HelpSTAR\HLPSTRCS).  The location can be altered by clicking on the Browse button.  Click Next when complete.

 

03 - Audit Client Browse Folder.png

 

  1. A confirmation prompt will appear upon successful completion of the Client Audit Add-in Installation.

 

04 - Audit Client Installed.png

 

  1. Once installed the service must be started in order for the add-in to audit at a configured schedule.  This can be found in the services consoles as shown below:

 

http://help.helpstar.com/2010/ClientAuditServices01.PNG

 

Configuration:

 

In order for the Client Audit Add-in to perform on each of the workstations in which it is installed, the following prerequisites must be met:

 

 

 

Note: The Client Audit Add-in service does not have to be installed on the machine hosting the HelpSTAR Audit Engine Service.

 

 

In order for the Client Audit Add-in to perform at a scheduled interval, a discovery schedule must be configured.  Perform the following:

 

 

 

 

 

 

 

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See Also:

Configuration Management Tab

Configure Discovery Schedule

Audit Current Workstation

Troubleshooting Network Audits

Document Discovered Hardware

Document Discovered Software

Audit By Login Script

Audit History

Configure the Network Audit Service