Document Discovered Software

Overview:

This section allows you to associate discovered software with products that are in your database.  Discovered software data can also be used to check your License Compliance. Before this is possible, you must document the discovered software to associate it with software products in your HelpSTAR database.

1. Ribbon Toolbar:

Product

• Find Product: Find a specific product by searching through the Product Tree-view with this Find function.

• Find Product Alias: Find a product by a product name other than what was discovered.

• Edit Product: Edit product information.  For more information on this, please see Manage Existing Products

Find

• Find Workstation: Search for a specific workstation on which software was discovered.  The prompt below will appear:

2. Create/Ignore Software:

• Create New Product: If the product for a software found Discovered Software with does not exist, you can drag the item to the "Create New Product" button.

For more information, please see Adding a New Product.

• Ignore: If there is an audited software that you don’t wish to associate with products, you can remove them from the "Discovered Software" view by dragging the unwanted software to this "Ignore" button. The software will now be located inside the "Ignored" node in the Product Tree-view. If you change your mind, you can expand this node and drag the software back to the "Discovered Software" view.

3. Product Tree-view:

This section allows you to view pre-existing products, the software associated with it, as well as software which have been moved to ignore.

Any software products that you have already added to your HelpSTAR database will be shown in this section. Note that these products are displayed as a tree-view, with each product node  containing a sub-node  with an alias.

The unresolved aliases (audited names) of the discovered software are shown in the Discovered Software section. Note that this listing consists of all installed programs found under the "Add or Remove Programs" setting of each audited workstation.

If the discovered software has the same alias as an existing software product, then it will be automatically associated with that product. Otherwise, you need to drag the discovered software alias from the right-hand panel to the appropriate software product parent node on the left, in order to associate them.

4. Discovered Software

This section lists all software that has been discovered in an audit.  From here, you can do the following:

If the product exists in the Product Tree-view, then you can drag the item directly to the product.

If you would like to create a new product for the item, or ignore the item, you can drag it to the Create/Ignore section.

Software Already in Database:

If you already have software in your database (e.g. added from purchase orders), then they will be shown in the left side of the "Document Discovered Software" window. If they correspond to audited software, then drag the audited software to the matching products on the left.

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See Also:

Discovered Hardware

Adding a New Product

Manage Existing Products

Audit My Current Workstation

Configure Discovery Schedule