Re-Activate a Role

Overview:

This section allows you to delete or re-activate a role that has been de-activated.

1. Ribbon Toolbar:

Manage

• Delete:  Delete a role.  Note: This will permanently delete the role from the HelpSTAR system.

• Print:  Print the Role Listing/Search Result Listing

Properties

• Role Properties:  View Role properties  and user members.

Manage Search

• Set Current Search Filter as Default: By default, name is the selected filter used to search for a HelpSTAR object.  By selecting this option, you can choose another filter as your default for future searches.

• Restore Default Search Filter: Set the search filter to the system default (name).

• Customize Search Display Properties: Select the Role properties to be viewed when performing a search.

• Restore System Search Display Properties: Set the Role properties to the system default.

2. Define Criteria:

• Define search criteria to obtain a listing of Role which you wish to find. 

3. Role Listing/Search Result Listing:

When this window is first opened, a list will be populated with all Roles that currently are de-activated in HelpSTAR.  However, you can enter in search criteria to narrow down the listing to Roles you wish to view.  At the bottom left hand corner, a count of how many Roles have been listed is displayed.

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See Also:

Re-Activate a Company

Re-Activate a Product

Re-Activate an Organizational Unit

Re-Activate a Team

Re-Activate an Asset

Re-Activate a Category

Re-Activate a Queue Folder

Adding a New User

Manage Existing Users

User Properties