Document Discovered Hardware

Overview:

This section allows you to associate discovered hardware with workstation assets in your database.  In HelpSTAR, a workstation is an asset that has been given the "Workstation" asset type.  In any case, you should document the discovered hardware (i.e. the audited workstation configurations) and associate them with HelpSTAR assets via the form below.

1. Ribbon Toolbar:

Assets

• Find: Find a specific asset by searching through the Asset Tree - view with this Find function.

Discovered Hardware

• View Properties: View the properties of the discovered hardware.

• Find: Find a specific asset by searching through the Discovered Hardware section with this Find function.

• Ignore: If there are audited workstations that you don’t wish to associate with assets, you can remove them from the "Discovered Hardware" view. Simply drag the unwanted workstations to the "Ignore" button on the left. This will place a workstation inside the "Ignored" node in the Asset Tree-view. If at a later time, you decide to associate this workstation with an asset, you can expand this node and drag the workstation back to the "Discovered Hardware" view.

2. Create/Ignore Workstation:

• Create New Asset: If the asset you would like to associate your Discovered Hardware with does not exist, you can drag the item to the "Create New Asset" button.

For more information, please see Adding a New Asset.

• Ignore: If there is an audited workstation that you don’t wish to associate with assets, you can remove them from the "Discovered Hardware" view.  Drag the unwanted workstation to the "Ignore" button. The workstation will now be located inside the "Ignored" node in the Asset Tree-view. If at a later time you decide to associate this workstation with an asset, you can expand this node and drag the workstation back to the "Discovered Hardware" view.

3. Asset Tree-view:

This section allows you to view pre-existing assets (of the workstation type), as well as assets which have been moved to ignore.

The assets are listed with the Asset Name, followed by the current allocation of the asset.

4. Discovered Hardware

This section lists all items that have been discovered in an audit.  From here, you can do the following:

If the asset exists in the Asset Tree-view, then you can drag the item directly to the asset.

If you would like to create a new asset for the item, or ignore the item, you can drag it to the Create/Ignore section.

Workstations Already in Database:

If you already have workstations in your database (e.g. imported, or added from purchase orders), then they will be shown in the left side of the "Document Discovered Hardware" window. If they correspond to audited workstations, then drag the audited workstations to the matching assets on the left. If you are unsure about a particular asset, you can right-click on it to view its properties.

Removing an Association:

If you wish to remove a Discovered Hardware/Asset association, right-click on the asset in the Asset Tree-View (shown below) and select "Clear Association".

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See Also:

Discovered Software

Adding a New Asset

Audit My Current Workstation

Configure Discovery Schedule