De-activating a Role

 

Overview:

 This option allows you to de-activate a role in HelpSTAR.  This role will be unavailable when assigning privileges to a user or in Role Based Access Control.  

 

 

 

1. Ribbon Toolbar:

 

toolbar-role.png

 

Create

 

 

Manage

 

 

 

Properties

 

Manage Search

 

 

2. Define Criteria:

Define search criteria to obtain a listing of Roles which you wish to find.  Search by Role name or type.

 

 
3. Role Listing/Search Result Listing:

 

When this window is first opened, a list will be populated with all the Roles that currently exist in HelpSTAR.  However, you can enter in search criteria to narrow down the listing to Roles you wish to view.  At the bottom left hand corner, a count of how many roles have been listed is displayed.

 

How to De-Activate a Role:

 

On the Setup/Administration tab, select Manage Existing Roles.

Search for the roles you wish to de-activate and ensure that this role is highlighted.

Once highlighted, click on the  icon.  Note, you can multi-select roles by holding down the CTRL key and clicking on the desired users.

Once you select the De-activate option, verify the listed roles are the correct items to be de-activated.

  1.  

Click on OK to finish.

 

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See Also:

Adding a New Role

Re-Activate a Role

Role Based Access Control

Assigning Roles to a User

User Request History

User Contact History

User Properties