Advanced Request Search

Overview:

 

HelpSTAR’s advanced request search enables users to define search criteria when seeking specific requests.

 

 

 

1. Text Search

 

 

The following options are available when searching for a request using text:

 

 

 

 

 

 

 

2. Search By User

 

The following options are available when searching for a request by user:

 

 

 

 

3. Search By Date

 

 

 

The following options are available when searching for a request by date:

 

 

 

 

 

4. Search By General Properties

 

 

The following options are available when searching for a request using properties:

 

 

 

 

5. Search By Request Type

 

 

The following options are available when searching for a request using Request Type:

 

 

 

 

 

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See Also:

User Defined Fields

Adding a New Service Request

Adding a New Category