Category Properties allows you to view details of a category in HelpSTAR. Here, you can view or edit category details as needed.
Print: Print out the category details
Output to Text File: Open the category details as a text file
In this pane, view details pertaining to the selected category. Some of properties may not be entered because some of these fields are optional. The following fields are available:
Category: The name of the selected category
Service Request Summary: A summary list of all requested logged under this category and their status
Related Best Solution Titles: A list of all the Best Solutions related to this category. For more information please see the Knowledge Management Tab.
See Also: