Calendaring

 

Overview:

 

HelpSTAR’s Calendar gives your Support Reps the ability to manage meetings and appointments via the Windows Client.  The creation of meetings and appointments are linked to Service Requests in HelpSTAR.  You can also configure your calendar to send notifications of upcoming events.

 

 

 

 

 

 

1.  Ribbon Toolbar

 

 

 

 

 

Appointment

 

 

 

 

 

 

Meeting

 

 

 

 

 

 

 

Service Request

 

 

 

 

Shared Calendars

 

 

View Calendars: Open Calendars of other privileged users in HelpSTAR

 

 

   2.   Calendar Preview Pane

 

 

This calendar view will highlight the date range the Calendar Detail Pane is currently displaying.

 

 3.  Calendar Pane

 

 

The Calendar Pane will display the calendar for the logged in user.

 

Calendar Display Options

 

 

 Options for Display:

 

 

 

 

 

Date Range Selector

 

Use the arrow keys to select the desired date range in view for your calendar

 

Search Calendar

Use the search function to look for appointments by the given subject name.

 

Search Results

 

The Search results will appear in place of the calendar view.

 

Calendar View

 

The Calendar view will display a user’s calendar.  If you have selected to view other users’ calendars, they will appear in this view as well.  To create an appointment, select a date or time range and click on New in the toolbar.

 

Navigation Pane

 

 

If multiple calendars are selected to view, the navigation pane will be active to scan through selected calendars.

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See Also: 

Appointments

Meetings