View Alerts and Messages

 

Overview:

 

An End User can receive important notifications from your Service Desk regarding their Service Requests.  These notifications can be accessed by clicking on the option below:

 

A listing of these messages will appear and a preview pane is available to show you the contents of the Alert or Message.

  There are 3 types of notifications you can receive in regards to your requests:

 

 

In the Display settings, select the type of notifications you would like to view:

 

 

Additional Options are available to manage your notifications:

 

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See Also:

Web Portal for the End User