KnowledgeBaseServiceManager Methods

	Name	Description
	AddKeyWord	Adds a new key word.
	DeleteKeyWord	Deletes a key word.
	DeleteSolution	Deletes a solution.
	DoesCategoryBelongToFolder	Check whether the category is belong to a folder.
	DoesKeyWordExist	Check whether the key word exists.
	DoesSolutionExist	Check whether the solution exists.
	DraftSolution	Set the solution status to "Draft".
	GetBestSolutionTypesList	Gets the collection of best solution types.
	GetCategoryFullName	Gets the full name of a category.
	GetFolderIdFromCategoryId	Gets the folder identifier from a category identifier.
	GetKBFindDropDownsData	Gets the Knowledge Base data for finding dialog drop down control.
	GetKeyWords	Gets all the key words.
	GetLastMemoId	Gets the last memo identifier of a solution.
	GetObjectFindRst	Gets the object collection by search text.
	GetObjectTypes	Gets the collection of object type information.
	GetQueue	Gets the specific queue information by identifier.
	GetQueueFullPath	Gets the full path string of a queue.
	GetRequest	Gets the service request information by identifier.
	GetSolution	Gets the solution by identifier.
	GetSolutionByID	Gets the solution detail by identifier.
	GetSolutionDetailHTML	Gets the solution detail in HTML format.
	GetSolutionId	Gets the solution identifier.
	GetSolutionMemo	Gets the solution memo by revision identifier.
	GetSolutionMemos	Gets the solution memos.
	GetSolutionReviews	Get the solution reviews of specific solution
	GetSolutionsByFilter	Gets the solutions by filter type.
	GetSolutionsForSearch	Gets the solutions for search.
	GetSolutionStarRating	Get the solution star and average rating of specific solution
	GetSolutionTitleByID	Gets the solution title by identifier.
	GetSuggestedSolutions	Gets the collection of suggested solution.(by provided parameters)
	GetSuggestionCount	Gets the number of resolved count and suggested count of a suggestion.
	GetUDFHtml	Gets the HTML format of User Defined Field information.
	GetUser	Gets the user information by identifier.
	GetViceVersaRelation	Gets the vice versa relationship (between a solution and related solution).
	HasAttachments	Determines whether this object has attachments.
	HasSolutions	Sear for a solution.
	IncrementHits	Increments the "Hits" of a solution.
	InternalSolution	Set the solution status to "Internal".
	IsAdministerOnSolutionFolder	Check to determines whether this user is an administer of this solution folder.
	IsKeyWordInUse	Determines whether the key word is in use.
	MakeSolutionQuery	Retrieve the solution information.
	MakeSolutionQueryBySearchType	Retrieve the solution information by search type.
	PrintBestSolutingListing	Prints the best solution listing.(Export to file)
	PrintBestSolutingListingForMultipleWordSearchEngine	Prints Best Solution listing for multiple word search engine
	PrintBestSolutionReviews	Prints the best solution reviews
	PublishSolution	Publish a solution.
	RestoreSolution	Restores a retired solution.
	RetireSolution	Retires a solution.
	SaveSolution	Saves the solution to database.
	SaveSolutionRatingReview	Save solution rating review to database
	UpdateReferenceSolution	Updates the reference of a solution.