KnowledgeBaseServiceManager..::..MakeSolutionQuery Method

Retrieve the solution information.

Namespace: ServicePRO.Sdk.Windows.Managers
Assembly: ServicePRO.Sdk.Windows (in ServicePRO.Sdk.Windows.dll)

Syntax

public void MakeSolutionQuery(
	string userSessionKey,
	string searchText,
	clsEnumeration..::..SearchItem searchItem,
	int problemTypeId,
	int repId,
	int[] keyWordIds,
	bool isSuggested,
	clsEnumeration..::..hsObjectStatus objectStatus,
	int typeId,
	int folderId,
	Action<string, Exception> callbackAction
)

Public Sub MakeSolutionQuery ( _
	userSessionKey As String, _
	searchText As String, _
	searchItem As clsEnumeration..::..SearchItem, _
	problemTypeId As Integer, _
	repId As Integer, _
	keyWordIds As Integer(), _
	isSuggested As Boolean, _
	objectStatus As clsEnumeration..::..hsObjectStatus, _
	typeId As Integer, _
	folderId As Integer, _
	callbackAction As Action(Of String, Exception) _
)

Parameters

userSessionKey: Type: String
User’s Session Key.
Key property of the User Session Object of type stcSession.
The User Session has to be established by making a call to InitializeSystemAndSession() method in CoreServicesManager class as a first step with using ServicePRO SDK.

searchText: Type: String
The search text.

searchItem: Type: HelpSTAR.PCL.Common..::..clsEnumeration..::..SearchItem
The search item type.

problemTypeId: Type: Int32
The problem type identifier.

repId: Type: Int32
The Rep identifier.

keyWordIds: Type: array<Int32>[]()[][]
The collection of key word identifier.

isSuggested: Type: Boolean
set to true if searching for suggested solution.

objectStatus: Type: HelpSTAR.PCL.Common..::..clsEnumeration..::..hsObjectStatus
The HelpSTAR object status.

typeId: Type: Int32
The type identifier.

folderId: Type: Int32
The folder identifier.

callbackAction: Type: Action<(Of <(<'String, Exception>)>)>
The callback action.

See Also

KnowledgeBaseServiceManager Class

ServicePRO.Sdk.Windows.Managers Namespace