stcUserDTO Fields
The stcUserDTO type exposes the following members.
Fields
| Name | Description | |
|---|---|---|
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JobQuota |
Specifies Limit on the number of requests that a Support Rep may have In Service at one time.
When adding a new user by default JobQuota is 10. (Optional) |
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MaxPick |
When a Support Rep displays requests for which he/she is the assigned rep, or which are in his/her Queues, ServicePRO presents a choice list consisting of all requests that he/she is eligible to accept.
When adding a new user by default value for MaxPick is set to 99. (Optional) |
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RepRate |
Indicates user’s hourly rates information.
Refer to stcRepRate |
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User |
Refer to stcUser.
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UserOptions |
Specifies User Option Values pertaining to the user.
Refer to stcUserOptionsDTO |