De-Activate Assets

Overview

De-Activate Assets allows you to remove existing assets that have been added in HelpSTAR.

1. Ribbon Toolbar

Create

Manage

• Update: Update existing Asset information.

• De-Activate: Remove an Asset from active assets in the HelpSTAR system.  Note:  This will not delete the asset; it will remove the Asset from views/search results.  To delete the asset, see Re-Activate An Asset.

• Print: Print the Asset Listing/Search Result Listing.

Properties

• Asset: View Asset properties (i.e. name, serial number, vendor, cost, etc.).

History

• Asset: View a list of requests to which this asset was associated with.

2. Define Criteria

Define search criteria to obtain a listing of asset(s) which you wish to de-activate .  Search by Type, Name, Tag, Serial Number, Product, Vendor, Purchase Order Number, Bar Code, Cost or Acquisition Date.

3. Asset Listing/Search Result Listing

Enter in search criteria to narrow down the listing to assets you wish to view.  The results will be viewable in this area.  Each asset listed will display the asset name, serial number, asset type, allocation type, allocation name, tag, and acquisition date.  At the bottom left hand corner, a count of how many assets have been listed is displayed.

To De-Activate An Asset

Once you have located an asset in this view, highlight the asset and perform either of the following:

1. Click on the De-Activate button.  You will be prompted to confirm if you wish to de-activate.  Click Yes to finish.

2. Right click the asset in the Asset Listing pane.  Select “De-Activate”.  You will be prompted to confirm if you wish to de-activate.  Click Yes to finish.

See Also:

Adding a New Asset

Re-Allocate Assets

Manage Existing Assets

Asset Properties

Asset Explorer