ServicePRO SDK Help

stcRequestDTO..::..FirstCallResolution Property

To specify if the service request was resolved in first call or not

Namespace:  HelpSTAR.PCL.Common
Assembly:  HelpSTAR.PCL.Common (in HelpSTAR.PCL.Common.dll)

Syntax


public bool FirstCallResolution { get; set; }
Public Property FirstCallResolution As Boolean
	Get
	Set

Field Value

true – if the service request was resolved on first call;
false – if the service request was not resolved on first call.