stcSolution Properties
The stcSolution type exposes the following members.
Properties
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AuthorId |
Id of a valid active user in the database who has created the Standard Best Solution
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AverageRating |
Average rating of best solution
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bIsWeb |
Not in Use
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DateCreated |
Specifies the date and time when standard solution is created.
Required when adding a new standard solution. Not Required when updating/viewing standard best solution |
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DateLastModified |
Specifies the date and time when standard solution was modified.
Required when adding/updating a new standard solution Not required when viewing best solution |
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DateMemoCreated |
Specifies the date and time when memo was created for the Standard best solution.
Required when adding/updating best standard solution |
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FolderId |
ID of the Folder/Queue where Standard Best Solution belongs to.
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FormattedMemo |
Memo Text - Either this OR Memo has to be non-empty.
If specified, it has to be a valid HTML string enclosed within <html> and </html> tags and containing at least one additional set of html tags within. If Formatted Memo is empty, FormatType will be set to Text format. |
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FormatType |
– If Specified, has to be one of the possible values for the Enumerated Data type clsEnum. HsMemoFormatType.
– If not specified, will be taken as Text Format. [clsEnum. HsMemoFormatType. Text] Optional |
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Hits |
This field denotes how many times a particular solution has been access when updating/viewing
Not required when adding or editing a standard solution |
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Id |
ID of the Standard Best Solution.
Not required when creating new Standard Best Solution. Required when performing Edit/View/Delete/De-Activate/Re-store standard best solution. |
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InActive |
0 – Standard Best Solution is active.
-1 – Standard Best solution is de-activated. Not Required - By Default it is set to 0, when adding a new Best solution. |
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InActiveDate |
Null, when standard best solution is active.
Contains DateTime value as of when best solution was de-activated. Not Required |
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IsRequestForPublish |
Approval for solution ticket requestID
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Keywords |
By Default it stores ‘/’ when adding a new best solution
Not Required if keyword is not added for the standard best solution. |
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KeywordsSet |
Not in Use
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LastRevision |
Specifies the count of memo of the standard solution is revised.
By Default set to 0 when adding a new Best Solution Not Required |
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NextRevision |
Gets or sets the next revision.
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ObjectTypeId |
Not Required when creating generic standard best solution and is set to 0
Required when creating custom standard best solution. |
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ProblemDescription |
To provide descriptive detailed information about the issue.
Required |
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ProblemTypeId |
ID of the Category to which the Standard Best Solution is associated to.
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PublishRequestId |
Approval for solution ticket requestID
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Rating |
User rated value of best solution
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Reference |
By Default it stores ‘/’ as a value to the Reference field.
Not Required if there are no related solution added for the new best standard solution. Required if related solutions are available. Need to append ID of the standard solution – For example : ‘/I/4/’ |
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ReferenceSet |
Not in Use
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ReviewId |
ReviewId best solution
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RevisionNumber |
Indicates the number of times standard best solution is revised.
Not Required By Default set to 1 when adding a new Best Solution. |
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SolutionStatus |
Indicates if the standard solution is of type Draft/Internal/Published.
By Default Solution Status is set to 1 when adding a new Best Standard solution. 1= Draft 2=Internal 3=Public |
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StandardMemo |
Memo Text - Either this OR FormattedMemo has to be non-empty.
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StandardMemoId |
ID of the memo added to standard best solution.
Not required when creating new Standard Best Solution. Required when performing Edit/View standard best solution. |
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Title |
Title of the Standard Best Solution
Required – When adding/updating standard best solution |
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TotalReviews |
Total reviews best solution
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