stcQueueDTO Members
The stcQueueDTO type exposes the following members.
Methods
| Name | Description | |
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ConvertBackToStcQueueDTO |
Converts the stcQueue object into stcQueueDTO object
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ConvertToQueue |
Converts the current stcQueueDTO object into stcQueue object
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ConvertTostcUserFieldsTableValueArray |
Converts the "CustomFieldValues" Property of the stcRequestDTO object into an array of stcUserFieldsTableValue objects
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Properties
| Name | Description | |
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AllowedStatus |
Allowed Status for the Queue Folder
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BeginWorkDateTime |
Begin Work DateTime for the Queue Folder
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BeginWorkDays |
Begin Work Days for the Queue Folder
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BeginWorkHours |
Begin Work Hours for the Queue Folder
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BeginWorkMinutes |
Begin Work Minutes for the Queue Folder
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CustomFieldValues |
Values set for the Custom Fields if a custom Category type is selected.
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DefaultBeginWork |
Default Begin Work for the Queue Folder
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DefaultSurveyID |
Default Survey ID for the Queue Folder
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FolderPath |
Folder Path of the Queue
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FullPath |
Full Path of the Queue
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HasCustomView |
Specified if the Queue folder Has a Custom View
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Id |
Unique ID of the Queue Folder / Organizational Unit / Service Center
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InActive |
Specifies if the queue folder / orgnanizational unit is InActive
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InActiveDate |
InActive Date for the Folder/Organizational Unit if it's inactive
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IsAssigned |
Specifies if the Queue is Assigned to a Support Rep
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IsChatEnabled |
Is Chat Enabled for the Queue folder
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IsDefault |
Specifies if the Folder/Organizational Unit is set as the Default
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IsLicensed |
Specifies if the Organizational Unit is set as Licensed (i.e. Designated as a Service Center)
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IsNotSelectable |
Specifies if it is Not a Selectable Queue
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IsRepSpec |
Specifies if the Queue Folder is Support Rep Specific
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IsSRSSpec |
Specifies if the Queue Folder is Support Rep Specific
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IsSystem |
Specifies if the Queue is System Defined or User Defined
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Name |
Name of the Queue / Organizational Unit
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ObjectTypeId |
Object Type Id of the Queue Folder / Organizational Unit
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OriginalParentQueueId |
Original Parent Id for the queue folder / orgnanizational unit
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OriginalQueueId |
Original QueueId of the Queue
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OUId |
ID of the Organizational Unit to which the Queue Folder belongs to
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ParentId |
Parent Id of the Queue / Organizational Unity
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QueueType |
Queue Type of the Queue Folder/Organizational Unit
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RepId |
ID of the Support Rep - If the Queue is Support Rep Specific Queue folder (Inbox)
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